FAQ

FAQ

FAQ

FAQ

About Magic

About Magic

What is Magic?

What kind of videos can I create with Magic?

Do I need any video editing experience?

If I create something on Magic, do I own it?

Creating & Sharing

Creating & Sharing

How do I start creating my first video?

How long does it take to create a video?

Can I edit my video after it's created?

Where can I find the videos I created?

What's the video quality like?

How do I change the position of my 3D model?

Can you make me a custom template?

How can I request a template?

Subscriptions & Billing

Subscriptions & Billing

How do I upgrade my account?

What’s the difference between Starter and Pro?

How do I buy more credits?

If I upgrade from Starter to Pro, do I just pay the difference?

Partnerships

Partnerships

Do you have an affiliate program? Can I sign up?

I’m a videographer or CGI artist. Can I collaborate with you?

I want to make content on Magic. How can I do it?

Tech Issues

Tech Issues

What should I do if I have technical problems?

How quickly will I get a response?

How can I delete my Magic profile?